Legal Information


Disclaimer: DDP Group* (which includes Outsource Hub) values your privacy. Please note that by providing your personal information, you are giving DDP Group permission to process and store your personal information according to our PoPI Policy. The information that we process concerning our users is only used for the sole purpose that it is given for. Your information will only be shared with third parties as mandated by legislation. If you have any objections or questions, please contact our Information Officer.
DDP Group accepts no liability for any loss, damages and/or expenses of any nature which may arise as a result of, or which may be attributable directly or indirectly from information made available on this page, or actions or transactions resulting therefrom. Please refer to our Privacy Policy for more information.
In the event of any changes to your personal information, you have an obligation to inform DDP Group within 30 days.
*For more information regarding DDP Group, please click here

“DDP Group” means the group of companies which for purposes of this manual comprises of the following entities jointly and severally:

  1. DDP Valuers (Pty) Ltd (Reg. No. 2000/030732/07);
  2. DDP Values (Pty) Ltd (Reg. No. 2003/007650/07);
  3. DDP Valuation and Advisory Services (Pty) Ltd (Reg. No. 2007/018821/07);
  4. DDP Outsource Hub (Pty) Ltd (Reg. No. 2002/015454/07);
  5. DDP Holdings (Pty) Ltd (Reg. No. 2002/025225/07);
  6. VAL 360 (PTY) LTD (Reg. No. 2018/095564/07) and
  7. MVS Systems (Pty) Ltd (Reg. No. 2019/301709/07)

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Terms of use



The addressee or visitor, whichever is applicable, by virtue of opening the e-mail correspondence or accessing this web site, as the case may be, and utilising the information contained in the e-mail or web site, acknowledges that he / she has read and understood this notice and agrees to be bound by the contents hereof.

DDP reserves the right to update or amend this notice at any time and without prior notice. The visitor, by accessing the DDP web site, agrees that DDP may use his / her information gathered through the web site, subject to the DDP privacy policy.


2.1  In this legal notice, the following words and expressions shall have the meaning assigned to them as indicated:

a) “Act” means the South African Electronic Communications and Transactions Act 25 of 2002;

b) DDP Valuers (Pty) Ltd and DDP means as DDP Valuers (Pty) Ltd as registered with the Registrar of Companies of South Africa. It also includes all of the following companies:

i. DDP Valuation and Advisory Services (Pty) Ltd
ii. DDP Values (Pty) Ltd
iii. DDP Management Services (Pty) Ltd

2.2  This legal notice is published in terms of section 11(1) to 11(3) of the Act and is enforceable and binding on the recipient and/or addresses of any e-mail communication dispatched from any DDP facility and any person who logs onto the DDP web site;

2.3  This legal notice shall take precedence over any other electronic legal notice or disclaimer(s) received by any person, including employees, officers, representatives or contractors utilising the DDP communications facilities.


3.1  This email communication may contain confidential information, which remains the property of DDP. Only the addressee(s) as indicated by the sender may use or disclose the contents of this message, links or attachments hereto, to another person, if the addressee is authorised to do so.  Unauthorised disclosure and/or use may result in civil and criminal liability;

3.2  The information in this e-mail links or attachments thereto is intended for the attention and use of the addressee only.  If you are not the intended recipient(s), you are hereby notified that any disclosure, copying or distribution of the information or the taking of any action in reliance thereon or pursuant thereto, is strictly prohibited.  Should you have received this e-mail in error, please delete and destroy it and any attachments thereto immediately.  At no time may you act on the information contained herein.


4.1  DDP or the sender of this email shall not under any circumstances be liable to any party for any direct, indirect, special or consequential damages, including, without limitation, any loss of profits, business interruption, loss of programmes or other data on information handling systems or otherwise, even if DDP or the sender of this e-mail has been expressly advised of the possibility of such damages;

4.2  The views and opinions expressed in this e-mail message do not necessarily reflect the views and/or opinions of DDP.

If this e-mail message is used for purposes unrelated to official DDP business, DDP shall not be liable for any damage liability, infringement or loss caused by the contents of this message and the sender shall take full responsibility therefor in his / her sole and personal capacity;

4.3  The contents of sub-paragraphs 3.1 and 3.2 herein-above apply mutatis mutandis to the contents of the DDP web site.


5.1  Any agreements, or amendments thereto, concluded with DDP by using electronic correspondence shall only come into effect once DDP indicated such contract formation or amendment thereto in a follow-up or return hard copy communication on DDP letterhead and signed by a duly authorised representative;

5.2  No warranties are made or implied that any employee and/or contractor of DDP is authorised to create and send this communication;

5.3  No e-mail correspondence sent to DDP shall be deemed to have been received until DDP has responded thereto.  An auto-reply shall not constitute such “response” for purposes of this clause. Return e-mail blocked by DDP virus detection and or filtering applications shall not be deemed to have been received by DDP and/or the addressee.


6.1  DDP retains the copyright to all e-mail messages and attachments sent from its communications systems as well as information contained on its web site to the extent that such content is original, subject to copyright and owned by DDP by operation of law. The recipient / addressee is hereby licensed to open and read the message links and/or attachments only – all other rights are reserved unless so indicated by the sender or DDP;

6.2  The e-mail address of the sender may not be used, copied, sold, disclosed, shared in any manner or be incorporated into any database or mailing list for spamming and/or other marketing practices without the prior consent of the sender and/or DDP;

6.3  DDP reserves the right to intercept, filter, view, block, delete, access, copy, read and act upon this e-mail message and e-mail messages sent as reply messages to this e-mail message or otherwise sent to the addressee of the sender.

6.4  In the event of DDP sending two formats of the same document or drawing to a recipient, the onus is on the recipient to verify that the information in the respective formats corresponds with each other to avoid later claims of discrepancies and the implications thereof.


7.1       Subject to urgent and interim court relief, all disputes and/or disagreements and/or damages and/or liabilities, in any manner related to the following:

7.1.1     Interpretation, validity, access and enforceability of this legal notice;

7.1.2     content (including message headers, links and/or attachments) of this e-mail message and web site content;

7.1.3     sending or receipt of this e-mail message;

7.1.4     identity of the sender,

Shall be referred to urgent and confidential arbitration in terms of the rules of arbitration of the Arbitration Foundation of Southern Africa and such arbitration shall be conducted in Cape Town.

7.2  The law of South Africa shall govern this e-mail message, web site content and legal notice.


8.1       Information disclosures required by law:

8.1.1     Full name of DDP: DDP Valuers (Pty) Ltd, i. DDP Valuation and Advisory Services (Pty) Ltd; ii. DDP Values (Pty) Ltd; iii. DDP Management Services (Pty) Ltd

8.1.2     Registration number: 2000/030732/07; i.2007/018821/07; ii. 2003/007650/07; iii. 2002/015454/07

8.1.3     Postal address: P.O. Box 40408 Moreleta Park, 0044

8.1.4     Street address:  Menlyn Square Office Park, North West Side, 1st Floor, East Block, 134 Aramist Avenue, Menlyn, Pretoria 0181

8.1.5     Web site:

8.2       DDP retains the copyright in this legal notice. ©2010 ALL RIGHTS RESERVED. Copying, distribution or use of this notice, in whole or in part, may result in civil and criminal prosecution.



DDP Group is committed to protecting your privacy. You can visit most pages on our website without giving us any Information about yourself. But sometimes we do need Information to provide services that you request, and this Privacy Statement explains data collection and use in those situations.

This Privacy Statement only applies to DDP Group; it does not apply to other online or offline websites, products or services. Please read the complete Privacy Policy and Statement.


This Privacy Policy Statement is subject to the PoPI Act and requires the implementation of the Eight Conditions for the Lawful Protection of Personal Information in terms of the Act.


We will ask you when we need Information that personally identifies you (Personal Information) or allows us to contact you. Generally, this Information is requested when you are registering before entering a contest, ordering e-mail newsletters, signing up for an event or training, or when purchasing and/or registering for any of our products. Personal Information collected by the Responsible Party often is limited to e-mail address, language, country or location, but may include other Information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the website, we will request Personal Information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration Information on file with any Information you’ve already given us on previous visits to our website.

DDP Group also collects certain Information from your computer hardware and software. This Information may include: your IP address, browser type, operating system, domain name, access times and referring website addresses. This Information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Responsible Party’s website.

DDP Group also collects Information about which pages our customers visit within our Web. This website visitation data is identified only by a unique I.D. number, and it is never linked with Personal Information unless a user consents as described below.


We use your Personal Information for the following purposes:

  1. To ensure our website is relevant to your needs.
  1. To deliver services, such as newsletters, events, training or software, that you request or purchase.
  1. To help us create and publish content most relevant to you.
  1. To alert you to product upgrades, special offers, updated Information and other new services from the Responsible Party, if you so request.
  1. To allow you access to limited-entry areas of our website as appropriate.

We will merge site-visitation data with anonymous demographic Information for research purposes, and we may use this Information in aggregate to provide more relevant content. In some limited-entry sections of the Responsible Party, with your approval, we will combine site-visitation data with your Personal Information in order to provide you with personalised content. If you decline permission, we will not provide you the personalised service and won’t merge your Personal Information with site-visitation data.

We occasionally hire other businesses to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those businesses the Information they need to deliver the service, and they are prohibited from using that Information for any other purpose.

DDP Group may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on the Responsible Party or the website;
  1. protect and defend the rights or property of the Responsible Party and its website; or
  1. act in urgent circumstances to protect the personal safety of the Responsible Party’s employees, users of our products or services or members of the public.

When you register, or otherwise give us Personal Information, the Responsible Party will not share that Information with Third Parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

DDP Group may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming that you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.


We will provide you with the means to ensure that your Personal Information is correct and current.

If you register with DDP Group or subscribe to a newsletter, you can review and edit your Personal Information at the Profile page. You will be asked to enter your username and password before viewing your Personal Information.

    1. At the Profile page you can:
  1. View and edit Personal Information you have already given the Responsible Party;
  2. Tell us whether you want us to send you marketing Information;
  3. Choose whether you want Third Parties to send you their offers by postal mail;
  4. Subscribe, or cancel subscriptions, to newsletters about our services and products.

Some services offered on the Responsible Party’s website may collect Information that is not accessible via the Home or Profile page. However, in such cases, you can access your Personal Information by contacting the Responsible Party as described at the bottom of this statement.


DDP Group is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. For example, we store the Personal Information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive Information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


DDP Group is a general audience website and does not knowingly collect any Personal Information from children.


When someone visits our website, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect Information on which newsletter links are clicked by customers. This Information is used to ensure we are sending Information customers want to read. It is collected in aggregate form and never linked with your Personal Information.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on the Responsible Party’s website. We do not use this technology to access your personally identifiable Information on our website; it is a tool we use to compile aggregated statistics about the Responsible Party’s website usage. We may share aggregated site statistics with partner businesses but do not allow other businesses to place clear gifs on our website.

If you choose to not have your browser accept cookies from the Responsible Party’s website, you will be able to view the text on the screens, however you will not experience a personalised visit nor will you be able to subscribe to the service offerings on the site.


“Opting-out” in a legal sense means the same as it does in an everyday sense. To “Opt-Out” means you are choosing to no longer participate in something.

Opting out becomes significant in a legal sense when you develop a website or app that’s legally required to provide a method of opting out to those who use your website or app. Not all business models are required by law to provide an opt-out method for customers.

An Opt-Out Policy that lets customers know that they have the ability and right to opt out of aspects of your website or app, as well as a clear and easy-to-follow method for actually opting out, are required by law in certain circumstances.


Any Personal Information supplied by a Data Subject shall only be collected and used by DDP Group for the purpose for which it was originally intended. In the event that the Personal Information will be used for another purpose, consent from the Data Subject will be obtained prior to the use of such Information.


In the event of any changes to the Personal Information of a Data Subject, the Data Subject is under an obligation to inform DDP Group of the said changes within a reasonable period of time.


DDP Group will occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the top of the Privacy Policy. For material changes to this Policy, the Responsible Party will notify you by placing prominent notice on its website.

DDP Group reserves the right to amend, alter and terminate this Policy at any time.


DDP Group welcomes your comments regarding this Privacy Statement, please contact us by e-mail or postal mail.